Question 1

Why book a consultation with us?

Accepted Answer

By booking a consultation, you’re not just getting a quote — you’re getting a comprehensive strategy session tailored specifically to your business. During the consultation, we dive into growth opportunities, share design ideas, and discuss actionable ways to elevate your brand. You’ll leave with a clear understanding of how we can work together to take your business to the next level.

Question 2

What is the payment structure?

Accepted Answer

We typically follow a 50/50 payment structure: 50% before we begin, and the remaining 50% upon delivery, just before the site goes live. We also offer a 10% discount for full prepayment.

If you'd prefer to split the payment into additional installments, we’re happy to discuss flexible payment options.

Question 3

What's the website turnaround time?

Accepted Answer

The timeline for creating a website depends on several factors, including the complexity of the project, the number of features needed, and our current workload. Typically, we aim to deliver websites within 2–3 weeks from the start of the project.
If your project includes full brand development, it typically adds an extra 2–3 weeks for logo design and brand strategy implementation within the website design. This stage also involves a bit more feedback and collaboration from you. From the first idea to the final launch, we work closely together to shape and bring your brand to life.

Question 4

Do you offer any discounts?

Accepted Answer

Yes, we do! We offer a 10% discount for clients who choose to pay 100% upfront for their project. Contact us for more details on this special offer.

Question 5

Is brand naming and choosing a domain name included in the price?

Accepted Answer

No, brand naming and domain name selection are separate services, as they require considerable time and effort to ensure the best fit for your brand.

Most of our clients choose their brand and domain names, but what we do offer is to check the availability of the domain names and provide our expert opinion from an SEO perspective.

Question 6

Can you implement existing branding materials into a website design?

Accepted Answer

Yes, existing branding materials such as logos, color palettes, fonts, and imagery can be seamlessly integrated into a website design. However, the implementation depends on the suitability and quality of the existing materials for your branding.

Question 7

What is included in your branding package?

Accepted Answer

Our branding package includes logo design, brand identity development, brand guidelines, and brand collateral such as business cards, letterheads, and social media assets. We work closely with our clients to create a cohesive and impactful brand image that truly resonates with their target audience.

Beyond just creating visuals, we also implement your logo and other brand materials into your website design. We craft a full brand story, using patterns, metaphors, and thoughtful design elements to make your brand memorable and emotionally connect with your prospective clients.

Question 8

Why is branding so important for my business?

Accepted Answer

Branding is the foundation of how your business is perceived. A strong brand builds trust, creates recognition, and helps you stand out in a crowded market. It tells your story, connects emotionally with your audience, and sets the tone for every interaction people have with your business.

Good branding makes your website and overall online presence much stronger. It not only attracts the right customers but also turns them into loyal advocates who believe in your mission and values.

Question 9

What if I only need a logo?

Accepted Answer

While a logo is an important element of your brand, creating a compelling brand identity involves much more. For new brands, it's crucial to establish a comprehensive brand identity that effectively communicates who you are and what you stand for to your audience.

At this time, we do not offer logo design as a standalone service. However, we would be happy to discuss the opportunity to collaborate on a holistic brand identity that encompasses all aspects of your branding, including your website.

Question 10

Is any basic marketing automation included in a classic website package?

Accepted Answer

Yes, our classic website package includes up to 2 standard email automations, such as a forgotten basket email and a "thank you for subscribing" email. It also includes basic email template design to ensure your automations look polished and professional.

Question 11

Do you offer marketing email automation on a regular basis?

Accepted Answer

Yes, we offer monthly marketing automation packages that include all of the following:
Monthly 30-minute strategy call
Contact list segmentation
Up to 4 standard email automations
Up to 2 custom email automations
Copywriting in your brand voice
Reusable email template design
Testing, optimization, and insights
Performance tracking and reporting

Check out our monthly marketing automations plans.

Question 12

Why do you need marketing automations set up on your website?

Accepted Answer

Marketing automations help you engage with your audience consistently and efficiently without having to manually send emails each time. They can nurture leads, recover abandoned carts, and welcome new subscribers automatically.

By setting up marketing automations, you ensure that your messages are timely and relevant, boosting conversions, improving customer retention, and saving you valuable time to focus on other areas of your business.

Question 13

Do you set up Google Ads?

Accepted Answer

Yes, we set up Google Ads directly through your Wix dashboard. It’s easy to manage, and you won’t have to deal with separate accounts, which can often be frustrating. Everything — your site, domain, ads, CRM, and more — is in one convenient place.

You can choose to set up the ads yourself or have us do it for you. Either way, you'll be able to easily track your campaigns and view detailed reports right inside your Wix dashboard.

Question 14

How can I get $500 for my Google Ads campaigns?

Accepted Answer

Wix offers a special promotion: if you create a new Google Ads account through Wix and spend $500 within the first 60 days, you’ll receive an additional $500 in Google Ads credit. It's a great way to boost your campaigns without extra cost and maximize your advertising budget right from the start.

Question 15

Can you also set up my Facebook Pixel?

Accepted Answer

Yes, we can! And guess where we do it from? That’s right — directly from your Wix dashboard. It’s quick, seamless, and keeps everything you need to manage your website and marketing in one place.

Question 16

Can you set up my Instagram ads?

Accepted Answer

Yes, we can set up your Instagram ads, but only through your Wix dashboard — we don't work directly with Meta Business accounts. The Wix dashboard offers slightly more limited targeting options compared to Meta’s full platform. Depending on your niche and audience, we either recommend running ads through Wix or, if more advanced targeting is needed, suggest hiring a Meta specialist to set them up through your Meta Business account.

Question 17

Why is SEO important for your website?

Accepted Answer

SEO (Search Engine Optimization) is crucial because it helps your website rank higher on search engines like Google, making it easier for potential customers to find you. A strong SEO strategy improves your visibility, drives organic traffic, and boosts credibility. By optimizing your website’s content, structure, and technical aspects, SEO ensures that you're not just attracting visitors, but attracting the right audience who are most likely to engage with your brand and convert into customers.

Question 18

Why can't you "set SEO" on a one-page website or on a website built without SEO in mind?

Accepted Answer

SEO isn’t something you just "add" after a website is built — it needs to be part of the foundation. A one-page website or a site built without SEO best practices often lacks the structure, content depth, technical setup, and keyword strategy needed for strong search engine performance.

Without multiple pages targeting different topics, clear site architecture, and optimized elements from the start, it’s very hard to compete for rankings. True SEO success comes from thoughtful planning, quality content, and a design that supports both users and search engines from the ground up.

Question 19

Is basic SEO setup enough to rank high on Google?

Accepted Answer

Yes and no — it really depends on your niche and competition. For example, a golf club or bowling salon in a small town can often reach top positions with just a strong basic SEO setup. However, for highly competitive industries, like a clothing store in a big city, ranking high is much more challenging. In those cases, we usually recommend implementing advanced SEO strategies or combining SEO efforts with paid advertising to achieve the best results.

Question 20

Is SEO included in your website packages?

Accepted Answer

Yes! All of our websites are built with SEO in mind. We carefully plan the site structure, optimize headings and titles, and use appropriate, optimized image formats. Every website we deliver includes basic SEO setup, and we also check for accessibility, responsiveness, and loading speed issues to ensure your site is well-prepared for both users and search engines.

Question 21

Do you have SEO packages to keep my site updated and ranking high?

Accepted Answer

Yes, we offer ongoing SEO packages designed to keep your site updated and maintain its high ranking. These packages include regular updates to your content, keyword optimization, technical SEO improvements, and performance tracking to ensure your site continues to attract organic traffic and stay competitive in search rankings.

Frequently asked questions